Customer Service
An introduction to what customer service is, how it benefits your business and how to develop it.
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Enabling Business Growth
This is a complete guide on how to use the Business Model Canvas to enable your business to reach new customers.
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The purpose of the Qualification is to develop the appropriate skills and knowledge required by a person for the establishment and development of a small to medium business venture and address the economic, administrative, and behavioral (psycho-social) barriers that contribute to success in starting and sustaining the venture.
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